July 26, 2023 | Case Study

The Department of Enterprise, Trade and Employment and MyCareerPath

MyCareerPath pilot programme with the Department of Enterprise, Trade and Employment.
Industry: Public Sector
Keywords: Upskilling, Career Assessment, Career Learning Pathways, eLearning Courses, RPL Toolkit, Career Guidance, Workplace Learning, 1-to-1 Mentoring

What We Did

1. Business Needs Assessment

Discussed future challenges of the organisation.

Supports in valuing all employees and developing open and curious mindsets to thrive.

2. Planning Phase

Engaged with employees and HR to develop the pathway programmes.

3. Onboarding

Met with employees to provide information on how to register onto the programme.

Highlighted the benefit, the process and the importance of 1-2-1 mentorship and support to achieve personal goals.

4. Engagement

Employees meet with their career advisors throughout their journey, building rapport and trust in achieving personal growth and successfully navigating resources on MyCareerPath.ie.

Additional support provided by RPL (Recognition of Prior Learning) Co-ordinators.

5. Evaluation & Outputs

Evaluated learners experience of the pathways and measured against objectives.

Summary

The Department of Enterprise, Trade and Employment leads in advising and implementing the government’s policies of stimulating the productive capacity of the economy and creating an environment which enables employment creation and sustainability. The department is also charged with promoting fair competition in the marketplace, protecting consumers and safeguarding workers. MyCareerPath.ie partnered with employees in the Department to assist them to think about their upskilling options.

Step 1

Idea

Supporting DETE for employee success and career development progression.
Step 2

Process

A 4-stage mentored programme from career and learning pathway advisors.
Step 3

Goal

Employee engagement with skills assessments and e-learning resources. Empowering employees to be responsible for their own career progression plans.

Input

Background

MyCareerPath aligned with the DETE People Strategy 2021 – 2024. HR in DETE aim to provide a service that is built on the employee ‘lifecycle’, and the different stages all staff go through as they progress their career in the Department. During each of these stages, HR works closely with individuals and senior leaders with the aim of providing a proactive service that is responsive to the needs of the Department and its Business Units, while advancing our commitment to diversity, equity & inclusion is a natural extension of our mission to improve lives.

We felt that the Career and Learning Pathways could help DETE by:

  • Supporting employees in managing and progressing their careers within DETE and potentially the wider Civil Service.
  • Encouraging employees to be curious and innovative in understanding their abilities and capabilities to achieve their full potential.
  • Encouraging employees to develop their skills and knowledge to support current and future business needs.
  • Recognising the need to be agile and responsive to organisational goals.
  • Assisting employees in exploring further education to help achieve their personal goals.
  • Guiding employees to understand what recognition of prior learning is – and how this can enable their progression within the organisation.
  • Developing employees’ confidence across the five main areas of employability.
  • Building networks within the organisation

“The overall aim of piloting and collaborating with MyCareerPath.ie was to support and empower employees to manage skills and knowledge to thrive within DETE. It also encourages career management and progression, while promoting further development through programmes of study that improve regional and national output.”

Chosen Pathways

Career and Learning Pathways

The MyCareerPath Team introduced the five distinct pathways, (which are individually tailored) at an onsite Careers Fair and by webinar.

A group of employees signed up to begin their pathways assigned to their own dedicated advisors.

14 Participants
7 x Career Accelerator
6 x Mastery
1 x Dream Builder

Career Pathways: Visit Our Pathways page fore more

Output from the Process

Employee Career Development Plan

  • Employees receive guidance from a qualified Careers Guidance Advisor on the 5 pillars of employability
  • Employees have clearly defined pathways and transversal skills gaps analysis
  • Employees are more engaged in having a focus on career development plans
  • Access to e-learning resources to support career learning goals
  • Recognition of prior learning information
  • A Career and Development Plan with SMART Goals and future career objectives

Testimonials

Quote from Learner

“I really enjoyed this programme. I found it very beneficial as I was at a crossroads in my career and unsure what to do next.
My mentor was very helpful in getting me to think about what I enjoy in work and what I don’t. I found the strengths profile very helpful in figuring out how I work best and where my blindspots are. The virtual interview and CV checker were great for practicing for interviews. I also found the resources useful and incredibly varied and extensive! I would highly recommend this programme.”

Quote from Learner

“I went to the sessions with my career advisor/coach with openness. I had no immediate plans and pressures, but I wanted to start clarifying my priorities. The person I dealt with was brilliant. I managed to narrow down my interests to align with my preferences, skills, and Department’s business needs. We had a few very inspiring and stimulating conversations and my views and insights were always very welcome.”

Quote from Management

"As a management team, we are delighted to be able to offer this service to our staff, to allow them to explore their potential, consider their next steps and plan for their future through learning and recognising prior learning and experience. It is a culture of self development that we are eager to endorse and encourage throughout the organisation.”

Learners found the career assessments particularly useful, gaining deeper insights into their individual personality, strengths, values and motivations. It was helpful in guiding people to see how this knowledge is impactful in the workplace. Our 1-to-1 Career Guidance support proved extremely beneficial in identifying transversal skills gaps, building confidence and the motivation to engage in conversations for career progression, transversal skills development, and further study needs.

14

Participants took part

Chosen from a range of levels across the department over a 6-8 week period

171

Overall Logins

50 interviews, 360 uses
Careers Assessments completed 31 times

1395

Activities Completed

eLearning Resources viewed 255 times
12 CVs uploaded
MyExperience.ie visited 4 times

Did you find the online service accessible, easy to navigate and available 24/7?
100%
Yes
Would you recommend this service?
100%
Yes

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